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Help Desk Woes: What do I do?

Journal Entry: Fri Oct 21, 2016, 11:47 AM
Okay, let me report a spambot...

I go to More
Help & FAQ
Contact the Help Desk
Then click on the second link
Then the third link...
Then the first link... *sigh*
Then click on the second link again... Oh god.
Then finally I get to the page of FAQ263... Okay...? What now?

If you want to contact the help desk make sure you click on a hotlink that's labeled "contacting the help desk" or something along those lines...

Yeah... a lot of clicking am I right?

Why did they do this?


Not much is known about why they did this, my theory is that they did it because of the staff cut and the fact that they want to minimize the amount of false reports that they get.

Okay, that's a reasonable excuse as to why they changed it. But people will still get mad (as they do on every change no matter how minor...).

Okay, so is there a pattern or shortcut for this?


Yes there is, actually. The shortcuts are as follows:

Please don't use this opportunity to file false reports!
General Inquiry: help.deviantart.com/contact/?c…
Bug Report: help.deviantart.com/contact/?c…
Ban Appeal: help.deviantart.com/contact/?c…
Policy Inquiry: help.deviantart.com/contact/?c…
Abuse Report: help.deviantart.com/contact/?c…
Spammer Report: help.deviantart.com/contact/?c…
COPPA Report: help.deviantart.com/contact/?c…
Print Information: help.deviantart.com/contact/?c…
Unfulfilled Orders: help.deviantart.com/contact/?c…
Order Issues: help.deviantart.com/contact/?c…
General Prints Order Inquiry: help.deviantart.com/contact/?c…
Please don't use this opportunity to file false reports!

Welp, that's about it!

Help desk categories are also linked here thanks to Happyhedgehog
:iconbuniis:
Buniis Featured By Owner Oct 22, 2016
Thank you for this.
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October 21, 2016
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